Chin Teik Consulting Ltd.

Career Highlights

About Chin Teik Consulting | Consultant Profile | Career Highlights | Our Approach

Chin Teik Consulting Ltd. also offers consulting with HR organizations on foundational to strategic HR. Chin Teik’s specialization areas are on HR management structure and system including performance management, training & development, organization effectiveness and development and shared services. Chin Teik is able to work with HR organizations to help them move up the value chain. This is done by enabling them to play a strategic role integrating company’s business strategies with human resource development plans as well as transforming HR organizations into best-in-class organizations.

A charismatic global leader, Chin Teik has the distinction of holding prominent senior management roles in Intel such as Regional Director of Human Resource for Asia Pacific Sales & Marketing, Director of Global Employee Services and Program Director for Human Resource Global Growth. Chin Teik started his career as a Production Manager. Chin Teik was involved in working with corporate groups to successfully localize their programs into international regions and helping the globalization efforts, which included facilitating the ‘globalization’ of corporate HR, bringing over leadership and management programs into Asia and helping to set up the regional HR functions in Asia. Chin Teik’s leadership efforts has resulted in the opening and expansion of sales offices in Asia Pacific region (focus on SEA, China and India), start up of Asia shared services to implementation of global payroll and expense projects.

Chin Teik has to his credit the prestige of setting up the first-ever 10, 000 sq. ft. Intel University Training Center to support site’s ‘Transformation of Workforce’ program. Chin Teik also played an instrumental role in the founding of the Penang Skills Development Center.

Chin Teik’s HR Career Highlights

Organization	Role	Career Highlights
Semiconductor Manufacturing (Penang, Malaysia)	Site Training & Development Manager	Set up first and only physical Intel University to support ‘Transformation of Workforce’ Co-led a team of three to set up Penang Skills Development Center to support state need for technicians. Participated in the re-invention of Corporate Intel University
Semiconductor Manufacturing (Penang, Malaysia)	Site Training & Development Manager & Total Quality Manager	Coached MD and his executive team to align their behavior to Total Quality Leadership Set up TQM Steering Council to lead site-wide efforts on TQM Facilitated executive team to develop site’s Mission, Values and Vision and strategic planning system Facilitated site’s strategic planning process integrating HR strategy with business strategy Site won inaugural corporate Quality Award Site won inaugural country Quality Award
Semiconductor Asia Pacific Sales & Marketing	Regional Training & Development Manager/Total Quality Manager	Coached MD and his executive team to align their behavior to Total Quality Leadership Set up TQM Steering Council to lead site-wide efforts on TQM Facilitated executive team to develop site’s Mission, Values and Vision and strategic planning system Facilitated site’s strategic planning process integrating HR strategy with business strategy Brought over Corporate Management Programs to Asia
	Regional HR Director	Implemented HR 96 model successfully in Asia Pacific Grew HR organization to support expansion of Sales and Marketing offices in the region Set up and expanded China offices with its first expat policy Set up India sales office
	Asia Director of Employee Services	Led the start up of 6 ES centers in Asia to support 25,000 employees
	Global Co-Director of Employee Services; with this role also was the first Asian/International staff on Worldwide HR staff	Co-led 600 employees to support worldwide employees’ payroll, expense reimbursements and relocation Responsible for international centers in Europe, Israel, Asia as well as worldwide Relocation function Implemented successfully Worldwide Expense Reimbursement On-Line tool
	Global HR Growth Project Manager	Received approval from VP of HR on a HR model to support business growth in green field and existing sites

Total Quality Management

Chin Teik Consulting Ltd offers consulting and senior executive coaching on implementation of Total Quality Management in any organization. Chin Teik has personally studied and implemented the works of Dr. Deming, Dr. Juran and Peter Senge. Chin Teik will help any organization to implement this starting with top management and enabling an internal structure to sustain this as a process and not a program. The process includes integrating strategic planning with focus on quality improvement company wide thus impacting customer satisfaction and business results.

Renowned worldwide for his dynamic facilitation, coaching and consulting skills Chin Teik effectively facilitated a transformation of a manufacturing organization and a regional sales & marketing organization through Total Quality Management Process which resulted in best-in-class products and services as well as management practices and systems. One of these organizations went on to win the prestigious inaugural Intel Quality Award and the Malaysia Prime Minister’s Quality Award. One of the key contributing factor to the successful organizational change effort is Chin Teik’s effective coaching of the executive and his senior management team throughout the whole process. Chin Teik has coached operations and sales and marketing teams to improve customer experience and services.

Chin Teik’s Total Quality Management Career Highlights

Organization

Role

Highlights

Semiconductor Manufacturing
Penang, Malaysia

Site Training & Development Manager/Total Quality Manager

Coached MD and his staff to learn about Total Quality Management and to align their leadership behavior
Set up TQM Steering Council (top down) to lead and guide the entire site on the implementation of TQM system and tools
Set up problem solving teams that were focused on key issues that needed to be solved via a structured problem solving methodology
Facilitated TQM Steering Council to develop site wide mission, values and strategic planning system
Facilitated strategic planning process which integrated human resource strategy with business goals; resources were aligned to site’s key focus areas
Set up Total Preventive Maintenance and 5S system
Set up a very successful employee suggestion program

Regional Sales and Marketing Organization, Semiconductor

Regional Director of Training & Development and Total Quality Management

Coached VP and his staff to learn about Total Quality Management and to align their leadership behavior
Set up TQM Steering Council (top down) to lead and guide the entire region on the implementation of TQM system and tools
Set up problem solving teams that were focused on key issues that needed to be solved via a structured problem solving methodology
Facilitated Steering Council to develop site wide mission, values and strategic planning system
Facilitated strategic planning process which integrated human resource strategy with business goals; resources were aligned to site’s key focus areas